Shipping policy

Shipping Policy

Processing time

Orders are packed and dispatched within 1 to 2 business days of your order being placed. Orders placed on weekends or holidays are dispatched the next business day.

Shipping rates and delivery times

Shipping is calculated live at checkout based on your address, the weight of your order, and the carrier service you select. You will see every available option and its cost before you pay — nothing is added afterwards.

Delivery time depends on the service you choose at checkout, and the carrier's estimate is shown alongside each option. Once your order ships you will receive a tracking number by email.

Please note that delivery estimates are provided by the carrier and are not guaranteed. Once a package leaves us it is in the carrier's hands, and weather, holidays, and carrier backlogs can add time.

Where we ship

We currently ship within the United States only. We are not able to ship internationally at this time.

Address accuracy

Please double-check your shipping address at checkout. We cannot reroute a package once it has been dispatched, and we are not able to refund orders lost because of an incorrect address.

Lost or delayed packages

If your tracking has not updated for 7 business days, email info@affinajewelry.com with your order number and we will open an inquiry with the carrier. If a package is confirmed lost in transit, we will replace it or refund you in full.

Questions

Email info@affinajewelry.com and we will get back to you within 2 business days.

Affina Jewelry · Long Island City, NY